I can't open my external hard drive when I connect it to the computer. My external hard drive stores 20GB files, some of the files are very important for me. I've tried disk partition software but still failed to export the files. I'm certain that the external hard drive is not physically damaged. How can I fix this error and get my lost data back?
How heartbreaking it could be when you found your external hard drive inaccessible. When such inaccessibility happens, the most common error messages that will prompt are "Drive is not accessible. Access is denied" and "You need to format the disk before you can use it".
There are many reasons that can make your external hard drive inaccessible such as sudden power outage, damaged file system, bad sectors, virus attack. Generally speaking, the reasons can be divided into file system error and hardware problem.
As most users don't have a thorough knowledge of computer, it's hard for them to distinguish the inaccessibility of their external hard drive is due to file system error or hardware problem. But no matter what reason it is, the first priority is to get you lost data back. We are here to offer you two solutions:
Solution 1: Use data recovery software to recover data from inaccessible external hard drive.
Solution 2: Seek help from a local data recovery company and send your inaccessible external hard drive to them.
You can recover data from inaccessible external hard drive with data recovery software as long as it doesn't have hardware problem. Solution 1 suits user whose external hard drive doesn't have hardware problem. But if the inaccessibility of your external hard drive is caused by hardware problem, only Solution 2 can get your lost data back.
You can just try Solution 1 to recover data by yourself, and then try Solution 2 if Solution 1 fails.
Before performing data recovery, there are 3 tips for you:
To recover lost data, you need an assisting tool - iBoysoft Data Recovery, a professional data recovery software that can easily help you to recover data from inaccessible external hard drive, corrupted external hard drive, unrecognized external hard drive, RAW external hard drive, formatted external hard drive, recover deleted or lost files from external hard drive, etc.
Step-by-step tutorial to recover data from inaccessible external hard drive with iBoysoft Data Recovery
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