iBoysoft Data Recovery for Windows online help

Help Documents

Getting Started

iBoysoft Data Recovery is a professional data recovery software for Windows computer to recover deleted files even if emptied from Recycle Bin, recover data from formatted, inaccessible, RAW, corrupted, deleted or lost partition, etc.

Supported Operating Systems

Windows XP, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2, Windows 8, Windows Server 2012, Windows 10, including 32-bit and 64-bit.

Supported file systems

FAT16, FAT32, NTFS4, NTFS5 and exFAT.

Supported storage devices

Hard drive, USB drive, pen drive, flash drive, memory card, CF card, etc.

How to activate iBoysoft Data Recovery

Step 1: Connect your computer to Internet. (If you don't have Internet access, please contact support@iboysoft.com.)

Step 2: Click Activate button on iBoysoft Data Recovery home window.

Click Activate button on iBoysoft Data Recovery home window

Step 3: Enter iBoysoft Data Recovery license key. (We suggest every customer copy and paste the license key from order confirmation email.)

Activate iBoysoft Data Recovery

Step 4: Click OK.

How to use iBoysoft Data Recovery

1. How to recover deleted/lost files?

Step 1: Choose the drive where you have deleted/lost files.

Step 2: Click "Next" to scan for all lost files on the drive.

Recover deleted/lost files with iBoysoft Data Recovery

Step 3: Preview the scanning results, choose those you need and click "Recover" to get them back.

Preview scanning results

Step 4: Go over to ensure all deleted/lost files have been successfully recovered.

2. How to recover data from formatted drive?

Step 1: Choose the formatted drive.

Step 2: Tick "Deep Scan" and then click "Next" to scan for all lost files on the drive.

Step 3: Preview the scanning results, choose files you need and click "Recover" to restore them.

Step 4: Check to ensure all lost files have been successfully recovered.

3. How to recover data from RAW/inaccessible drive?

Step 1: Select the RAW/inaccessible drive.

Step 2: Click "Next" to scan for all lost files on the drive.

If failed to find files in this way, please tick "Deep Scan" to have a deeper search.

Step 3: Preview the listed scanning results, choose lost files and click "Recover" to get them back.

Step 4: Check to ensure you have successfully recovered all lost files.

4. How to recover data from deleted/lost partition?

Step 1: Click "Find More Partitions".

Recover data from deleted/lost partition

Step 2: Select the hard drive where you have deleted/lost partition.

Step 3: Click "Next" to scan for the deleted/lost partition.

Step 4: Select the partition you deleted/lost at the listed scanning results and then click "Next" to scan for lost data.

Select deleted/lost partition

Step 5: Preview the scanning results, choose files you need and click "Recover" to restore them.

Step 6: Have a check to ensure all lost files have been successfully recovered.

5. How to save current session for continuous recovery next time?

Step 1: After scanning finishes, click the menu to select "Save Session".

Save current session for continuous recovery next time

Step 2: Select a location to save it and click "Save".

Step 3: When that session is needed, select one partition and then click the menu to select "Load Session".

Step 4: Select the saved session and click "Open".

Step 5: Choose files you need and click "Recover" to get them back.

FAQ

I cannot open the files recovered by iBoysoft Data Recovery.

Data recovery is a complicated case, its recovery result depends upon the specific data loss environment. Please send your details about how to lose the data and how to use iBoysoft Data Recovery to support@iboysoft.com for further analysis.

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